• Clients have the option to cancel their monthly dashboard (Lead Connector) subscription within the first 30 days of joining. However, please note that no refunds will be issued for the initial 30-day period.

• 12-Month Commitment:
  After the initial 30 days, clients are required to commit to a 12-month subscription starting from the date of joining. This commitment ensures the stability and continuity of the service.

• Upgrades or Downgrades:
  Clients are allowed to upgrade or downgrade their subscription at any time. Importantly, such changes do not restart the 12-month commitment period.

• Pause Option:
  Clients are permitted to pause their subscription for up to 90 days once per year. During this pause period:

  • The client remains responsible for third-party phone and SMS charges.

  • Access to the Lead Connector dashboard is temporarily restricted.

By agreeing to these terms, clients acknowledge and accept the outlined policies governing cancellations, commitments, upgrades, downgrades, and pauses within the AD-IOS Lead Connector subscription.

For any further clarification or assistance, please contact our customer support.

[email protected] or submit a ticket at ad-ios.com/support/